4 Ways to Fix “Something went wrong” while Syncing Mail App

Are you getting “Something went wrong” when you try to sync the Mail app in Windows 10? If you said yes, you’re in the right place because this blog post has all the solutions you need to fix the problem.

A lot of people who use Windows 10 need help with the Mail app. With Windows 10, problems like “can’t sync messages” and “can’t download attachments” happen all the time. Today, we’re going to fix the email sync problem. That is the problem that users see when they try to sync the Mail App: Fix DNS_PROBE_FINISHED_NXDOMAIN Error.

Something went wrong

We’re sorry, but we weren’t able to do that.

Error Code: 0x8000ffff

Error Code 0x80072f8f – 0x20000

Error Code: 0x8000ffff

The error code 0x8000ffff can be fixed in the ways listed below. But before we talk about how to fix the problem, let’s find out what caused it.

What are the causes of the 0x8000ffff error?

  • Infections with viruses and malware
  • Bugs in software
  • System files that are damaged
  • Out-of-date drivers
  • Problems with Windows Update

How to Fix “Something Went Wrong” While Syncing Mail App in Windows 10

Fix 1- Switch Microsoft Account to Local Account

Users may have this kind of sync issue if they sign in to their system with a Microsoft account and then sign in to the Mail app with the same Microsoft account.

Sign in with a local account in the Settings app. Once you’re in a local account, close the Mail app and sign out. After that, try to log in to your email account again and sync your messages.

This trick will fix the Gmail problem on Windows 10 mail. If something goes wrong, the problem will be gone. If the problem is still there, move on to way 2.

Fix 2- Mail App Settings

  • Open the Mail app and look for the Settings button near the bottom of the screen.

Mail App Settings

  • Then, pick your email account in the Accounts pane.

email account

  • After that, go to your Outlook, Live, or Hotmail account settings screen and click on the “Change mailbox sync settings” link.

Change mailbox sync settings

  • Last, change the Download email from any time on the next screen. After clicking “Done,” click “Save.”

Download email

After you’re done with the steps above, log out of the Mail app and close it. Then, sign in again and try to sync your messages. The Windows 10 mail “something went wrong” problem needs to be fixed as soon as possible.

Fix 3- Reinstalling the Mail App

  • Windows will look for PowerShell. Right-click on it and choose Run as Administrator from the menu that comes up.


  • Type the following code into PowerShell and hit Enter once more:

Reinstalling the Mail App


Get-appxprovisionedpackage –online | where-object {$_.packagename –like “*windowscommunicationsapps*”} | remove-appxprovisionedpackage –online

  • If you run the above command, the Mail App will be removed from your machine. Now go to the Windows Store and put the Mail App back on your computer.
  • To save changes, restart your PC or laptop.

Fix 4- Reset or Repair your Browser

If when you open your email in the browser, it says, “Something went wrong,” there may be a problem with your browser. To fix it, take these steps:

Reset or Repair your Browser

  • To get to Settings, press Windows+X and then click on it.
  • Look for Microsoft Edge in the Parts and Apps area.
  • First click on “Advanced,” then click on “Repair or Reset Edge.”

If you’re not using Microsoft Edge, try restarting Firefox, Chrome, or Internet Explorer to see if that fixes the “something went wrong” error in Windows 10 mail.


Here are some of the above ways to fix the error: In Windows 10, something went wrong with mail. Step by step, try each of the methods given to fix the problem. Now that I’m done with this, it’s up to you to work hard.

We hope this guide helps you fix the “something went wrong” problem with Windows Mail.

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