How to Fix Zoom Error Code 1020 | Reasons and Solutions

If you’ve clicked on a website and encountered Zoom Error Code 1020: Access is denied, you may have inadvertently entered the Cloudflare service’s firewall. While this error can be frustrating, it is not insurmountable. Fortunately, several straightforward ways exist to resolve this issue and regain access to the website. So, keep reading as we guide you through resolving Cloudflare Error 1020: Access Denied and returning to your browsing activities.

What causes the Error Code 1020?

When Cloudflare protects a website, the firewall may flag an “Error 1020 Access Denied” message if a visitor tries to access a restricted endpoint. That can happen when a firewall rule has been violated or triggered.

Now, let’s familiarize ourselves with the error 1020 that appears on Cloudflare websites. For those who are unaware, Cloudflare is a service that offers security and content delivery features to many websites worldwide. It acts as a shield against spammy intrusions or malicious attacks by maintaining a list of IP addresses that it considers suspicious and capable of harming the website.

Suppose you encounter an Error 1020 Access Denied message when trying to visit a Zoom website. In that case, this indicates that you have violated the firewall rules set up by the administrator of the Cloudflare-protected website. Whether it was intentional or not, Cloudflare CDN will deny access to protect the website.

Ways to Fix the Zoom Error Code 1020

1: View Related Pages on the Website

When it comes to web pages, there may be times when a certain page is not visible to the public. Usually, this means there may be a problem with the server side of that page. You can check this by going to another page on the same website. Depending on the site’s score, this is possible on most of them.

For example, if you’re in the Join area, try clicking on Schedule or Resources to see if it loads correctly. If this happens, you must wait for the host to fix the Cloudflare mistake since the problem is not on your end. But if other web pages or the whole website won’t load, that’s your problem, not ours. We need to try other solutions, too!

2: Clean Your Browser’s Cache

As we’ve already said, just like routers have their cache, web computers list the sites you’ve been to. This cache can get messed up, which can cause a 1020 Access Denied error on websites and cause Cloudflare to be confused. To fix this problem, go to the privacy settings of your computer and clear the cache.

2: Clean Your Browser's Cache

  • Please click the three-dot “ellipsis” sign in the top right corner of your screen and then choose “Settings” from the drop-down menu that appears.
  • Once you’re on the Settings page, please choose Privacy and Security from the list of options on the left.

2: Clean Your Browser's Cache

  • You can clear your browsing history in the Privacy and Security area. Click on this choice and ensure all the check boxes are unchecked except for the one that says “Cached Images and Files.Next, choose the time range you want (All time is best) and click Clear Data to start the process.

3: Use a Different web browser

Sometimes, the trouble is not with a certain choice but with the computer browser itself. That can be caused by several things, such as an old computer update, settings that aren’t set up right, etc. If so, try running a different web browser. Check out this list of the best browsers for Windows 10 and install any of them except the one you already have. Once you’re ready, go to the website and try. Most likely, your problem will be fixed, and the message “Access Denied” with the Zoom error code 1020 will go away.

4: Enable & Disable Your VPN Service

VPN, a “Virtual Private Network,” is a tool people use to keep their online behavior safe. However, it’s important to know that your VPN service may offer different levels of privacy and protection. This can cause problems in some cases because Cloudflare might mistake your IP address for an attack and block access.

If you turn on your VPN and then see Cloudflare’s 1020 error screen, turn off your VPN and restart the page. On the other hand, if you’re not using a VPN and you’re still getting problems, you should try one of these best Windows VPNs to ensure you’re safer online. After you’ve set up and turned on the VPN, go back to the site to see if your IP address caused the problem. If that’s the case, the VPN should fix the problem.

5: Contact with Application Support

There may not be much more you can do on your end if you’ve tried all of the above and still receive the Error Code 1020 entry denied notice. As we’ve already said, the Cloudflare CDN may have reported your IP address, which limits your ability to view the page. If you don’t want to use a VPN but still want to get to the page, contact the site author and ask for help fixing the problem. And as the comments below show, many people have been able to solve their problems with the help of Zoom Support.

FAQs with (Zoom Error Code 1020)

What is error code 1020 on Zoom?

What does “Access Denied” mean? When you break a security rule on a Cloudflare-protected site, you’ll get Error 1020 Access Denied. When you directly connect to a protected location, your request is turned down.

Why do I keep getting error 1020?

“Access Denied” error 1020 usually happens when a web server’s security settings (like a firewall or security software) stop a user from getting to a website.


Zoom Error Code 1020: reach Denied can happen when a visitor to a website covered by Cloudflare tries to reach a limited location. To fix this problem, go to other pages on the same website, clear the cache on your computer, use a different web browser, turn on or off your VPN service, or get help from Zoom support. If none of these steps work and you’re still getting the error, you may need to contact the website owner for more help fixing the problem.

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